Learn from international leaders who will take you by the hand to discover the world of the METAVERSE!
A characteristic of leading companies is that they are always looking to add value and differentiation through innovation, use of new methods and technologies.
WORLWIDE
OMNICHANEL
METAVERSE
Reasons to join the metaverse
- Improve your customers' experience (Therefore, you'll sell more!)
- Proactivity (You'll be one step ahead of your competition)
- Discover business opportunities
- Increase the productivity of your collaborators
- Detect deficiencies in your processes
- Reduce costs (Yes, cutting costs increases your profits)
- Make better decisions
Welcomd to Global Metaverse WEEK
NFT´S
NFTs work through blockchain technology. It is the same technology as cryptocurrencies, which work through a decentralized network of computers, with blocks or nodes linked and secured using cryptography.
Blockchain
‘Blockchain' allows the transfer of a value or asset from one place to another, without the help of third parties.
Omnicanalidad
A unified interaction of the different channels is sought. The objective of this type of strategy is to maintain communication that can be adapted to the medium that best suits the consumer.
Realidad Aumentada
Augmented Reality allows us to add layers of visual information about the real world around us, using technology, devices such as our own mobile phones.
Realidad Virtual
An environment generated by computer technology, which recreates the sensation of being immersed in it.
Realidad Extendida
It combines elements of real and virtual environments. But beyond superimposing these objects on the real environment, it makes these objects understand the environment they are in and are able to interact with that environment, in real time.
Day 1: Gubernamental e industrial
- 8:00 am Welcome of the day
- 8:25 am
R. Scott Rawlings
Scale Commercial Virtual Reality, Securely
- 9:10 am
Martand Srivastava
AR & VR Solutions Powering the Enterprise Metaverse
- 10:15 am
Mahendra Shweta
Our Tech Journey So Far
- 11:00 am
Raj Kapoor
The role of NFTs in the metaverse
- 11:35 am
Rodrigo González Guerra
Mining Metaverse
- 12:20 am
Mukundan Govindaraj
Empowering Creators to Build the Metaverse
- 01:15 pm
Guillermo Armenta
Cases of Immersive Experiences and Metaverses in Retail
- 02:00 pm
Rodolfo Guerrero
Pending Talk
Day 2: CHRO
- 8:00 am Welcome of the day
- 08:25 am
Laura Raya Gonzáles
Immersive Technologies
- 09:05 am
Alex Porter
The future of 3D
- 09:55 am
Gorka Lorenzo Zabala
Master Class. Monetization in the Metaverses
- 11:15 am
Jennifer Samaniego
Reality X: A Look at the Education of the Future
- 11:55 am
Mathiew Carrasco Collado
Immersive technologies applied to training
- 12:35 pm
John Fernandez
The metaverse ecosystem
- 01:15 pm
Johnny Aguirre -
Christian Wolff
Designing for a Changing World
Day 3: CTO
- 8:00 am Welcome of the day
- 8:25 am
Ashray Pai
Get Started with AR Development
- 9:05 am
Roberto González
Customer Engagement in the Metaverse
- 09:40 am
Ivan Gomez Rodriguez
Pending Talk
- 10:30 am
Pico Velásquez
Designing the Metaverse: Integrating Our Physical and Virtual Worlds
- 11:45 am
Kiryl Sidarchuk
Bridging the gap between the real and virtual worlds
- 12:20 pm
Danielle McConnell
The metaverse, beyond meetings and events
- 01:00 pm
David Palmer
The metaverse in the architecture, engineering and construction sector
Day 4: CMOs
- 8:00 am Welcome of the day
- 8:25 am
Heitor Bravi
Corporate solutions through the use of Virtual Reality
- 9:00 am
Silvia Kaneku Kinjo
How to implement digital transformation to be closer to the consumer
- 09:55 am
Ana Llorente Pérez
Join the digitalization
- 10:35 am
André Cavero Rodríguez
New Opportunities for Digital Marketing in Metaverses
- 11:25 am
Corey Brooks Otero
Retail's next big bet in the metaverse
- 12:00 pm
Estefanía Yagüez
The metaverse as an opportunity for development and growth for brands
- 12:35 am
Fernando Cano Mora
Metaverse. An increasingly real life
- 01:25 pm
Max Rivera
Augmented Reality is here
Day 5: RSC
- 8:00 am Welcome of the day
- 8:25 am
Nova Lorraine
Pending Talk
- 9:10 am
Cristian-Emanuel Anton
The Metaverse in Business and Education
- 09:45 am
David Pérez-Villar
Who are we in the metaverse?
- 10:20 am
Roberto González - Eladio González
Panel: Augmented and Mixed Reality
- 11:00 pm
Alan Smithson
Cases and possibilities in the metaverse
- 11:35 PM
Sascha Kiener
Svarmony Your XR experts
- Pending Time
Ramón Martínez
Pending Talk
Media.
Improved response times
Companies that offer omnichannel support resolve tickets three times faster, and agent interaction wait times are reduced by 75%.
Contribute to customer loyalty
74% of customers feel loyal to a particular brand or company and 52% of customers indicate that they went out of their way by purchasing products from their favorite brands.
Reduces customer effort
A company that has an omnichannel communication approach can provide interaction to its customers through more media and in this way, reduce the customer’s effort (Customer Effort Score (CES).
Enhance the customer experience
The omnichannel experience is one of the 4 major strategies to improve the customer experience and create business value, according to the results of the study The Customer: What Really Matters in the Business.
